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Pru Chapman
OC Founder + Head Hustler

Pru Chapman is the Founder + Head Hustler at Owners Collective, a dedicated digital community and global online resource hub for early-stage entrepreneurs. Pru gets giddy supporting business owners to create meaningful, sustainable + profitable business. She loves nothing more than bulletproof coffee, her pooch Maverick, and an empty mountain hiking trail.

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Pleasant State | A future-thinking home cleaning company

KeepCup
Abigail Forsyth

Episode 68

KeepCup | Abigail Forsyth on the business of behaviour change, leading an industry, and championing sustainability

Abigail Forsyth is a leader in the global campaign to promote sustainability. She is the co-founder and managing director of the industry-leading brand KeepCup. Since launching the world’s first barista-standard reusable cup in 2009, KeepCup is now embraced by reusers all over the world, diverting millions of single-use cups each and every day. 

KeepCup is committed to better business and is a certified B Corp and 1% For The Planet member. KeepCup is committed to becoming carbon neutral by 2025.

Abigail has been honoured with an Order of Australia Medal for her outstanding service to sustainable design and has previously been an Inductee into the Australian Businesswomen’s Hall of Fame and received the Victorian HTC Start Up Award from the Telstra Business Awards.

Abigail has opened offices and warehouses in Australia and the UK, and set up hub operations in the USA to service growing consumer demand in over 76 countries around the world, but the business has stayed loyal to its roots. KeepCup’s HQ is located in Melbourne where Abigail lives with her family.

“I always forget that we’re actually a product business. I think I’m in a behaviour change business.” 

— Abigail Forsyth, KeepCup

Forever Projects | Mark Dombkins

Podcast

Mentioned in conversation…

  • How the original design of the KeepCup was purposefully simple and similar to disposable cups to remove barriers to behavior change toward sustainability
  • Growth of the KeepCup business, which started as a family affair and quickly expanded to offices in the UK, US, and Australia
  • The decision to keep manufacturing in Australia and the UK, while having to offshore some products due to a lack of local production
  • The rise of purpose-led businesses and business for good is becoming a popular trend, especially with the emergence of Gen Z as consumers
  • Challenges in staffing a fast-growing business and the power in building a structured leadership team

 

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Keep Cup Website

Keep Cup Instagram

Keep Cup Facebook

Keep Cup Twitter

Keep Cup LinkedIn

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